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Likelyhood of getting room requests when booking through outside agency

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  • Likelyhood of getting room requests when booking through outside agency

    First off, if there's already a thread about this, sorry for a re-post! Somebody please point me that way, I haven't found much myself...

    I've reserved 2 rooms each with 2 queens at Mandalay Bay in June. Our group is 8 people, so we need 4 beds. However, I bought these rooms through hotels.com, and some of the fine print read "rooms requests not guaranteed." I know it's supposed to be busy when I'm there, and I've read that guests who book through an outside booking agency get last priority. Normally I book through the website but the deal I got was way too good (it wasn't a name your own price thing though). I've tried calling Mandalay Bay to get them to match the price I got but they wouldn't budge. Anybody had experience with a situation like this? I'm wondering how likely it is that I'll get two rooms with two queens? Is there any way I can guarantee two queens? Am I fussing over nothing? I plan on sandwiching, so is this something that could be fixed at the front desk with a nice tip? Thanks for any info.
    Last edited by cheese; 01-11-2013, 03:57 PM.

  • #2
    I think you should be fine since you're not really asking for much besides having two queen beds in the room. A 20 sandwich would definitely help but also getting there right when you can check-in or even earlier to see if the rooms are available yet and let them know you're there, you're ready for your room whenever they are helps a lot.
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    • #3
      Fixed at the front desk? Nothing has really gone wrong yet. Most sites have some sort of disclaimer like that one. IMO you worried over nothing and you will be fine
      Las Vegas is sort of like how God would do it if he had money. ~Steve Wynn

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      • #4
        Just call the day before or try to check in early that way you can request it. But it is true that outside agencies get second to last priority over actual website. But that's usually with name your own price and Hotwire.
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        • #5
          Thanks everyone

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          • #6
            And save the sandwich trick for different things(view, floor level, location) unless they tell you they cant meet your requests. Then bust it out. Plus even if by some chance they cant do anything for you, try again the next day
            Las Vegas is sort of like how God would do it if he had money. ~Steve Wynn

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            • #7
              Thanks...I just think I needed somebody to say "YOU'LL BE FINE"!

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              • #8
                Originally posted by cheese View Post
                Thanks...I just think I needed somebody to say "YOU'LL BE FINE"!
                Shouldn't b am issue as long as you are there at a respectable time for check in. Not too early so as they have had a chance to check out and clean the rooms and not too late as they accommodate the needs of those checking in.

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                • #9
                  worse case scenario they may have a slight price increase per night fora 2 double beds but not that i know but ya i def say i'd save the sandwhich for negociating a good view/floor dont wanna lay out ur cards too early ;-)

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