Room Ugrades....Can this be done through concierge?

[snowman]

Due to stay at MGM in March and wanted to know is there way to request room upgrade by offering concierge a tip?

Anyone managed to do this at all?

[maxutilsperusd]

You should look up the "$20 trick" since that is the go-to procedure for upgrading a room in Vegas.

You slip a $20 tip in between your credit card and ID at check-in, not the concierge desk, then ask for whatever upgrade you want in either general or specific terms ("Any chance for a larger room?" "Are any rooms with a view available?" "Any chance I could get a Grand Queen?"), and then they either give you an upgrade or refuse the tip and give it back to you.

I personally went from a West Wing King to a Grand King with a decent view and a free bottle of champagne brought to my room during my trip last September so it definitely can work at the MGM Grand.

If you really want an upgrade and the person refuses the $20, you can then say something like "Are there any upgrades I could pay for available?" and then usually for a fee between $20 and $50 you could get bumped up a room level.

[hcrx311]

I've personal done the $20 trick at MGM and it worked, at the front desk. Nothing huge but better view, higher floor, a little bit bigger room. Always worth a try

[sh_]

I usually try it. It has around a 50% success rate. A few times they won't even accept it and hand it back to you.

[tony67]

tried it last year with no success. Check in on a sunday. No room upgrade, no comp buffets, no comped resort fees. Just flat out denied on all fronts.

[snowman]

So you basically hand over $20 along with a credit card at front desk?

Concierge have nothing or no say in assisting with room upgrade?

[SuZQ]

Yes. And you don't need to be sneaky about it. I did $20 two years ago and got a bigger room higher up. $40 and got a suite. The second year we just asked the lady what she could do point blank. Worst that happens is you don't get an upgrade.

[maxutilsperusd]

Concierge is mainly used for show and dinner reservations. They also can help with tracking down hard to find goods or services such as a bottle of Willett Pot Still Reserve Bourbon or where you could pet a live tiger.

What room you are given is solely the duty of the front desk. The best way to get a room upgrade is to use the $20 trick (handing over a $20 bill between your ID and credit card) when first checking in at the front desk.

If you want a specific upgrade, making that clear early in the transaction is useful, otherwise they will usually find some sort of upgrade on their own or say they can't upgrade you and return the $20. It's really that simple.

[snowman]

Yes. And you don't need to be sneaky about it. I did $20 two years ago and got a bigger room higher up. $40 and got a suite. The second year we just asked the lady what she could do point blank. Worst that happens is you don't get an upgrade.

Thank you for this, will certainly give it a go

[snowman]

Concierge is mainly used for show and dinner reservations. They also can help with tracking down hard to find goods or services such as a bottle of Willett Pot Still Reserve Bourbon or where you could pet a live tiger.

What room you are given is solely the duty of the front desk. The best way to get a room upgrade is to use the $20 trick (handing over a $20 bill between your ID and credit card) when first checking in at the front desk.

If you want a specific upgrade, making that clear early in the transaction is useful, otherwise they will usually find some sort of upgrade on their own or say they can't upgrade you and return the $20. It's really that simple.

So it needs to be between I.D and CC? Not just given along with it?

[SuZQ]

www.thetwentydollartrick.com

Whole website dedicated to it.

[maxutilsperusd]

The idea behind putting the $20 in between your ID and credit card is that if they are trying to take the tip without their managers seeing it is useful to have it be less visible. If you just put a $20 bill on the counter or try handing it to them in the middle of the things supposedly you are less likely to have it work when the desk clerk is policy supposed to refuse tips. Different hotels have different policies on this concept but there's no reason not to be on the safe side and hand it to them in a less visible way.

[hcrx311]

Very true it is probably acceptable now a days, but most of the time the clerk will secretly slide into his/her pocket. Rather then having to pool or split it... my guess would be you'd have better luck concealing it.

[snowman]

www.thetwentydollartrick.com

Whole website dedicated to it.

Sweet, thank you