hard rock deal

[2MSR]

Awesome good lookin out G
worst case ill book another hotel, but either way its goin down for the august trip!! im hopin to have a few shirts done by then

ahh nice! AOD Tshirts are going to be the style at the pool party

Haha ima deff try to get me an AOD bandana hahaha

[Guest]

Awesome good lookin out G
worst case ill book another hotel, but either way its goin down for the august trip!! im hopin to have a few shirts done by then

ahh nice! AOD Tshirts are going to be the style at the pool party

Haha ima deff try to get me an AOD bandana hahaha

That would be sick... bandana matching the mohawk!

[Guest]

best review on Yelp yet on HRH and their antics

http://www.yelp.com/biz/hard-rock-ho...HHr70O7EYfbKiQ

Just got back from Las Vegas - and spent two nights at this place.
I am a very frequent traveler - both business as well as for leisure - and thus spend much of my time in various hotels around the globe.
Experiences always vary - and are of course linked to price (i.e.: you should get what you pay for).
This hotel however is an icon of under performance and tops my list of bad experience!

Here's what went wrong:

(1) Check-in queue - waiting for roughly 30 minutes to check-in as the staff is too slow - and too little in number

(2) Noisy lobby - that's fine, it's the Hard Rock - we want it like this - but this does not go well with grumpy staff that does not speak up loud enough - and international visitors might have trouble understanding a slurry English; never forget: they seem to forget that the first impression is the most important one - so don't let fools greet your clients

(3) Booked a room with two beds and a decent view - got a room with 1 bed looking at the park garage

(4) Immediately complained - was informed that a reservation only gives the right for a room, not what type... Now I am slowly getting pissy. ARE YOU KIDDING!!! I booked 2 months in advance - and the reservation system can't handle a request like 2 beds instead of 1??? Man - I like my buddy who was traveling with me - but not in my bed!

(5) Person on phone said they might have something the next day (on Saturday? Really? How many people check-out on Saturday, not Sunday??) - but I need to call in the morning.... Hey - what about YOU CALLING ME? Pro-activeness??

(6) Next day, no other room available - no extra bed, no better view - but still paying the same price as booked. What I hear is "Sir, this is not possible - you have the right to the room you are in - nothing else available. Good bye"... Not even: sorry, apologies - or maybe a free drink? Maybe even just the 8 dollar water bottle as a little gift?

(7) So next day, 7am (still up - ok, a bit drunk) - I ask if I could at least extend check-out from 11am (11????) to maybe 2pm, as my flight is at 5pm. "No sir, we have strict rules, check-out is 11". Explained what all went wrong - but no: 11 - good bye.

(8) Grumpy - packed our stuff - checked out at eleven - or better: stood in line at 10:45 - and finally checked out at 11:20....

(9) As we only had 2 people on the reservation we only got 2 wrist bands for the Rehab Pool Party - so asked if we could get two more (room states up to 4 people) for our friends. Guess what: "No, these additional people were not stated". No exceptions, nothing.

(10) So head to Rehab entrance to see what can be done to get our friends in, too - so we can have fun and spend some more money. Nope - and what's worse, not event the two of us get in, as we're not staying the night from Sunday to Monday... REALLY???? We would need to spend 100 dollars each???? By now we're getting in to 4-letter-word terrain - we drop 700 dollars in pure room charges - and another 2'000 at restaurant, bar, club (not even mentioning the casino)??? And we can't go to REHAB without paying another 100 bucks?

(11) OK - we leave - earlier flight to get the hell out of here - stand in taxi line for another 25 minutes - and finally escape.

I hardly ever give bad feedback like this - but even today (hangover gone, head's all clear) the money spent at this place was completely wasted, and I have had better treatment in 8 dollar pousadas in Brazil.
Admittedly, they're getting away with it - but it'll catch-up: great places like the Mandarin Oriental offer a really cool bar, immaculate service - and comparable rates.
Brands never ensured the survival of a company - service however does.

[nighthawk06si]

haha wow royale, that guy was beyond pissed... for a second i thought that was your review for it.

[Guest]

haha wow royale, that guy was beyond pissed... for a second i thought that was your review for it.

lol no.. I sent him a compliment on a good review, he hasn't responded yet

[WarreN]

That guy is a fucken idiot and a pussy to boot. I'm glad there are still people out there like this nancy (yes I said nancy, it fits so well) because it makes it easier for me when I go HULK SMASH if shit like this ever happens to me.

Moral of the story, if you have no sack, you shall be treated as such.

[Murlin]

That guy is a fucken idiot and a pussy to boot. I'm glad there are still people out there like this nancy (yes I said nancy, it fits so well) because it makes it easier for me when I go HULK SMASH if shit like this ever happens to me.

Moral of the story, if you have no sack, you shall be treated as such.

HAHAHA I agree. This guy should have brought down the house when he found out about the bed. I wouldnt have stayed there if they didnt want to live up to there end of the bargain like they agreed. He probably just needed to keep going up the ladder till he got something accomplished. Someone over there would have taken care of him im sure.

[Charles~]

Eh Warren is pretty much right.

That vagina took his frustration out on Yelp instead of handling it like a man.

If you go in knowing what to expect from HRH it's not so bad.

It's a bed and a party spot. Don't go there unless you get it super cheap.

End of story.

[WarreN]

That guy is a fucken idiot and a pussy to boot. I'm glad there are still people out there like this nancy (yes I said nancy, it fits so well) because it makes it easier for me when I go HULK SMASH if shit like this ever happens to me.

Moral of the story, if you have no sack, you shall be treated as such.

HAHAHA I agree. This guy should have brought down the house when he found out about the bed. I wouldnt have stayed there if they didnt want to live up to there end of the bargain like they agreed. He probably just needed to keep going up the ladder till he got something accomplished. Someone over there would have taken care of him im sure.

Exactly! What a faggle!

[Guest]

from the sequence of events he was describing, it almost seems like he stopped complaining that he had to share a bed with his "friend"... Hmmm

[Guest]

ok, that whiney guy definitely inspiried me to write my own review finally! let me know if there typos.. i did write it in a hurry

http://www.yelp.com/biz/hard-rock-ho...hO1ttnMunWhu1A

After staying at the Hard Rock multiple times this year, I think I can finally give this place a fair and non-bias review. Unfortunately months before my stay, Hard Rock implemented a policy which forces hotel guests who pay less then $150 a night on Sunday to pay the full cover charge of $100 at Rehab. That pretty much takes a portion of the HRH attraction away. Until they change this policy, I can never give this place a 5 star rating.

Now on to the review! My first stay was in the casino tower mountain view room. This side I must say is quieter, and if you are looking for a better place to sleep, choose this side. My second stay was on the pool view, which featured two queen beds. I actually like this setup, especially on the weekends. Be prepared for your TV and all you room furniture to shake when you open your balcony door. It is never going to be noise proof cause you are right above the HRH pool. Rooms itself are definitely 4 ½ star quality after the most recent renovations. The cleaning people do a great job of refilling soaps, and dirty towels. I have not had a problem with it all 4 nights per the two vacations I have stayed here. Room size is absolutely excellent and perfect for a couple or maybe even 3-4 people in a queen size bed.

The demographics HRH attracts are the party people. So don’t be bitching if you hear hell of a lot of noise in a room across from you at 5am in the morning. You are probably making a Vegas mistake if you are already in bed and listening to that noise during those times. My favorite factor about HRH is the size. It is small enough so it does not feel like you are walking through a mini-mall. Even with the new expansions, I was able to park in the new parking structure and get to my room within 10 minutes. That’s absolutely amazing with today’s mega hotels. Even if you get front door parking, it’s usually an average of 20 minutes to go through all the hoopla.
The features and amenities that catered the best to me was definitely the HRH pool. Unfortunately I was not able to check out Rehab Sundays on the last trip, and it was too cold to get in the water the previous trip, however I must say S.K.A.M. Saturdays is off the hook. They feature some top 40 with house music, and the crowd is alive and happening. Lots of top notch beautiful ladies as one would expect at any high class Vegas pool parties. Vanity, the best club in this joint is also one of my favorites. Please check my Vanity reviews if you want details (http://www.yelp.com/biz/vanity-las-v...T6LTY2m-vGuILQ), but it is as classy as Vegas clubs goes. I would compare it to a smaller version of Tryst. A very sexy medium sized boutique club.

Lastly, who can forget those drunken adventures at MR Luckys 24/7. It is absolutely hang over food at its best. Don’t expect to get great service, or your meal to be prepared quickly especially when you come in at 6AM. However they do have a full menu available to you all day around the clock. It was perfect for me since I was never able to eat on a regular schedule on my Jack Colton forums debauchery invasions. Also for those of you that want to save a dime, you can walk across to either CVS or a couple of sandwich shops to grab a snack as well.

Overall, I would say HRH is the perfect hotel for me. It delivers the party that I need, and at the same time gives me a class that I would expect at a Vegas resort. I am hoping that they can get that Rehab policy turned around, then I will definitely be looking into making this my permanent summer time getaway destination for years to come.