Skyline Terrace Suite private party

[EmilyB]

I've booked two large groups at Aria twice. Each time we had a Hospitality Suite and a block of around 10 rooms. However, one time I booked through convention services, and the other time I booked through the hotel desk. Both times I was assigned someone specifically to deal with my booking. However, the experience upon arrival was very different.

The first time I used convention services. They provided limo transportation from/to airport and a personal concierge that met me upon arrival and for which I had a direct line to should I need anything my entire stay. When we got to our room, champagne and trays of fruit, charcuterie, and bread assortments were set out along with a personal thank you note. Very personal service...was blown away.

The second time I booked through the usual hotel desk (mainly b/c I didn't want to sign a contract this time). No limo, no personal concierge, no champagne & fruit, no personal service. The difference in experience were night and day.

Thanks Chuck - I get the feeling we would have been much better off booking everything together. We have about 10 rooms booked as well as the suite at MGM for 5 nights, but all were booked independently. That's why we were getting so annoyed at the lack of help we were being given!

[Cle]

Should have just taking out that credit card and gotten all those tier credits for the stay.

[OmarLittle]

Yeah I wouldn't bother telling them. We've always taken bottles up to the rooms without issue and they know it happens. re fridge, tell them you need a fridge in the room to store medication. Fill it with booze.

[EmilyB]

Yeah I wouldn't bother telling them. We've always taken bottles up to the rooms without issue and they know it happens. re fridge, tell them you need a fridge in the room to store medication. Fill it with booze.

Awesome suggestion! Does champagne count as medication? It really should.

[OmarLittle]

np. worked at encore and venetian. will try at mgm soon as well

[Chuck]

I've booked two large groups at Aria twice. Each time we had a Hospitality Suite and a block of around 10 rooms. However, one time I booked through convention services, and the other time I booked through the hotel desk. Both times I was assigned someone specifically to deal with my booking. However, the experience upon arrival was very different.

The first time I used convention services. They provided limo transportation from/to airport and a personal concierge that met me upon arrival and for which I had a direct line to should I need anything my entire stay. When we got to our room, champagne and trays of fruit, charcuterie, and bread assortments were set out along with a personal thank you note. Very personal service...was blown away.

The second time I booked through the usual hotel desk (mainly b/c I didn't want to sign a contract this time). No limo, no personal concierge, no champagne & fruit, no personal service. The difference in experience were night and day.

Thanks Chuck - I get the feeling we would have been much better off booking everything together. We have about 10 rooms booked as well as the suite at MGM for 5 nights, but all were booked independently. That's why we were getting so annoyed at the lack of help we were being given!

oh man...bummer you all booked separately...you missed out on MEGA mLife tier credits with that group of rooms